So they won't accept the serial number they assigned me. They are computing the Globally Unique IDentifier of my system and finding it matches someone else's. There is no way to register the software to get it out of eval mode, because it says my GUID belongs to someone else, is already assigned to another system. I downloaded, and got 3 new serial numbers. When version 14 came out, since I'd purchased 3 licenses, their robots invited me to download the new version 14, compatible (also) with El Capitan. Then they informed me (surprise) that they could not reproduce my problem and stopped writing me. All they do is convert file systems, so how could they possibly do it wrong? Well, I had tried their HFS for Windows, and THAT was outright unusable. It only gives you read\write access to NTFS volumes from MAC.īest regards, Technical Support Team Paragon Software Group Thank you for contacting us! Please specify how our drive could affect deleting files. Then the company replied to my plea for help with the following dismissive note:
These files vanished, maybe when the drive was checked by Windows 8 or 10, but bottom line, important files created under Mavericks and Yosemite on my NTFS secondary drive via Paragon NTFS vanished. I have lost several important banking/tax files from my NTFS drive with Paragon v12.
I am fuming out the ears, and I humbly suggest people avoid Paragon NTFS altogether.
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